At Ailana Jewelry, we are committed to protecting your data as much as we protect our own. We only store the data strictly necessary to offer you better service. And, of course, we want you to know exactly, clearly and straightforwardly, how our privacy policy works.
Our privacy policy describes how Ailana Jewelry collects and uses your data, in compliance with current regulations as provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as in compliance with applicable national data protection regulations.
Therefore, if at any time we make any significant changes to our privacy policy, either to improve your experience using our service or to adapt it to current regulations, we will publish them on this page and notify you by other means (email, for example) so you can review them.
What is personal data?
According to current regulations, any information that directly or indirectly identifies a natural person is considered personal data. We do not consider information that has been pseudonymized, dissociated, or aggregated and therefore cannot identify a natural person to be personal data.
Furthermore, Ailana Jewelry guarantees that it has adopted appropriate security measures in its facilities, systems, and files. Your personal data will be treated confidentially, in accordance with applicable law, to protect against unauthorized access, unlawful processing, or accidental loss.
If you have any questions about security on our website, please email us at info@ailanajewelry.com for more information.
PURPOSES
For what purpose do we process your personal data?
In compliance with the provisions of the European General Data Protection Regulation 2016/679, as well as any applicable national law, we inform you that at Ailana Jewelry we process the personal data you provide us for the following purposes:
- Process your customer registration, manage the purchasing process, and manage your contractual relationship with us.
- Sending commercial communications about Ailana Jewelry products, as well as promotional and advertising activities, either our own or those of third parties, through any means (email, SMS, push notifications, postal mail, etc.), that may be of interest to you, based on the analysis and segmentation of data collected during website browsing, data provided by completing any form, as well as data derived from the commercial relationship or delivery of purchased products. Furthermore, if you no longer wish to receive marketing, simply log in to your account and deactivate the sending of newsletters and communications.
- Creating commercial profiles based on information obtained from internal and external sources, with the purpose of sending you personalized advertising and analyzing your purchasing behavior.
- To conduct statistical studies that allow us to improve our services and to perform basic administrative tasks.
- Prevention of abuse and fraud.
- Transfer of data to public bodies and authorities (administrative or judicial), provided that they are required in accordance with legal and regulatory provisions.
DATA RETENTION PERIOD
How long will we retain your data?
Your data will be retained for the duration of the contractual relationship, or you request its deletion or portability, as well as for the time necessary to comply with legal obligations. Current legislation requires financial records to be kept for a specific period.
If you withdraw your consent and object to processing, your data will be blocked and no longer processed. It will be retained for a period of four years to enable us to file a claim or defend against potential claims.
LEGITIMATION
What is the legitimacy for the processing of your personal data?
The legal bases for the processing of your personal data corresponding to each of the purposes (1) to (5) included in section 7.2. “Purposes” are the following:
- Purpose (1): The execution of a contract with Ailana Jewelry in relation to the purchase of products.
- Purpose (2): Express consent granted to Ailana Jewelry at the time of collecting your personal data.
- Purposes (3) and (4): Express consent given to Ailana Jewelry at the time of collection of your personal data in relation to the creation of profiles based on external sources and the satisfaction of a legitimate interest pursued by Ailana Jewelry in relation to the creation of profiles based on internal sources.
- Purposes (5) and (6): Compliance with the legal obligations that apply to Ailana Jewelry.
RECIPIENTS
To which recipients will your personal data be communicated?
Your personal data will not be disclosed to any third party , except to those third parties whose involvement is necessary for the proper management of the service provision (carriers, financial institutions, etc.).
In addition, your data may also be transferred to public bodies and authorities (administrative or judicial) in cases where a legal provision so requires.
RIGHTS
What are your rights when you provide us with your personal data and how can you exercise them?
You have the right to access your personal data, as well as to request the correction of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request that the processing of your data be restricted, in which case we will only retain it for the exercise or defense of legal claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Ailana Jewelry will stop processing your data except for compelling legitimate reasons or to exercise or defend against potential legal claims.
Likewise, you may exercise your right to data portability and withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
If you wish to exercise any of your rights, you can contact us by sending a written communication to the email address info@ailanajewelry.com, including your full name, username, and email address. Requests to exercise any of your rights must be accompanied by a copy of an official identification document (DNI, NIE, or passport).
Likewise, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any complaints arising from the processing of your personal data.
COOKIES
We also inform you that to improve your browsing experience, manage the contents of your shopping cart, offer you personalized advice, and inform you online about our offers for customers and partners, our website uses devices that implant cookies and store IP addresses. A cookie is a file that we place on your computer, and its sole purpose is to simplify your navigation on www.ailanajewelry.com (this cookie cannot contain viruses or be executed, as it is not an active file). The cookie can only be read by Ailana Jewelry and you, and you can delete it if you wish by accessing your browser's options. See the help menu for more information.